Enhance your IT expertise as a Technical Support Analyst with CAAT. This role focuses on providing robust technical support and ensuring system security while driving continuous IT improvements. CAAT is seeking a Technical Support Analyst with 3-5 years of experience in IT systems support.

You will provide assistance in workstation usage, software applications, and troubleshooting. Strong problem-solving and communication skills are essential for success, along with familiarity in various technologies and platforms. Key Responsibilities:

- Provide technical support for workstations, phones, and applications
- Address technical support requests and document solutions
- Resolve hardware and software issues promptly
- Collaborate on continuous improvements to IT infrastructure
- Ensure data security and system availability Requirements:
- 3-5 years in a similar IT support role
- Post-secondary education in Computer Science or IT
- Knowledge of Active Directory
- Experience with Microsoft 365 and Azure
- Proficiency in Windows desktop administration Leverage your technical skills in a dynamic setting at CAAT and make a significant impact.

📌 CAAT Technical Support Analyst Role (Toronto)
🏢 CAAT Pension Plan
📍 Toronto