Director - Relationship ManagementPermanentDepartment: Business Dev & Relationship Mgmt 30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaNumber of Positions: 1 Who we are With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries. Imagine yourself at IFDS Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.



Role Overview The Director – BDRM is an integral role focused on relationshipmanagement & business development supporting IFDS’ internal &external stakeholders. Reporting to the Senior Vice President-BDRM this role supports and manages related existing client relationships as assigned, is actively engaged and contributing to all revenue generation opportunities, within current and future service offerings. The incumbent also manages the delivery of our services and solutions tailored to our clients’needs and project requirements. This role collaborates across IFDS’s service teams to ensure that the client needsare supported with the highest quality solutions. Key to this role is the ability to present our business solutions concisively and clearly to prospects. Role Responsibilities Business Development & Revenue Generation (50%) Maintains and develops relationships with prospects and Clients for the purposes of expanding the business and delivering assigned solutions,



or managing aspects of business development Participates in solution identification and implementation for assigned prospects/clients Actively participates in identifying prospects in the region and meeting the expectations with sales with the direction of SVP - BDRM and follow up with the assigned prospects Ability to research and analyze to contribute to the in-depth of understanding and knowledge of the assigned regions and provide regular updates to the SVP - BDRM Progresses pre-identified proposal opportunities, developing content, presentations, schedules, and other artifacts, as needed, under the direction of the SVP - Business Development & Relationship Management Engage subject matter experts across the organization and key functions in the strategic solutions planning in discussions with prospects Robust presentation skills and ability to demonstrate IFDS solutions and business value proposition clearly and concisely to prospects Attend Sales and industry conferences in the regions and connect with prospects in advance to facilitate meetings for the SVP - BDRM. ClientOversight Management (50%) Develops multiple effective relationships within a Client’s team Maintains comprehensive view of client status and intervenes as required to manage escalations and resolve issues. Resolves key issues, possible escalations, problems and opportunities with their Clients’ business Provides effective oversight of all key initiatives and projects for assigned Clients Through effective and proactive communication mitigates against unnecessary escalation by Clients and manages their concerns Provides oversight for all operational and project-based service levels Collaborates with

📌 Director - Relationship Management (Toronto)
🏢 International Financial Data Services
📍 Toronto