Become the face of our airline as a Client Experience Agent, providing outstanding service at the airport. Assist passengers during check-in and address their needs with efficiency and care. Our successful airline is seeking a Client Experience Agent.

This role involves greeting passengers, managing bookings, and resolving any issues, particularly related to baggage. You will ensure compliance with customer service standards while collaborating with ground teams, making a significant impact on traveler satisfaction. Key Responsibilities:

- Greet passengers and assist during airport check-in
- Answer questions about flights and services
- Manage bookings and handle flight changes
- Resolve baggage issues and coordinate claims
- Ensure follow-up for customer satisfaction Requirements:
- High school diploma or equivalent
- Experience in customer service, preferably aviation
- Knowledge of check-in procedures
- Proficient in booking and flight management tools
- Robust communication and interpersonal skills Utilize your customer service expertise and problem-solving skills to enhance our passengers' experiences.

📌 Client Experience Agent at Airline (Quebec City)
🏢 Starlink Aviation
📍 Quebec City