Client Services Administrator (Maternity Leave Contract – 12 Months) About Den Bosch + Finchley

Den Bosch + Finchley is a Toronto-based design-build firm specializing in luxury residential renovations, restorations, and custom home construction throughout Southern and Central Ontario. Since 1989, we have built a reputation for exceptional craftsmanship, meticulous attention to detail, and outstanding client service.

About the Role We are seeking a Client Services Administrator/ Executive Assistant to join our team on a full-time, 12-month maternity leave contract. This role is the primary point of contact for clients, ensuring a seamless experience from project onboarding through post-construction service.

Key responsibilities include

Managing client communications and service requests

Logging requests in AirTable and Calendar

Following up on requests and ensuring all are scheduled within a timely manner.

Coordinating with project managers, trades, and consultants

Scheduling service appointments and tracking project progress

Preparing client updates, reports, and documentation

Resolving client concerns promptly and professionally





Supporting ongoing process improvements and client satisfaction initiatives

Day to day office operations

Misc. administrative duties including ordering of office supplies, keeping office organized, general admin.

Occasional assistance with insurance, HCRA renewals, site employee training, and party/event planning. Qualifications

Strong customer service and client relationship management skills

Excellent written and verbal communication abilities

Highly organized with strong attention to detail

Ability to manage multiple priorities in a fast-paced environment

Experience in construction, design, property management, or a related industry is an asset

Proficiency with Microsoft Office and administrative systems

Post-secondary education or equivalent relevant experience

Ability to work independently and in a team.

Location: Toronto, ON (In office), Monday - Friday

Salary: $50,000 - $60,000.00 If you enjoy building relationships, solving problems, and delivering exceptional service, we would love to hear from you. Please do not contact the office directly, only applications through Linkedin will be considered.

📌 Client Services Administrator / EA (Maternity Leave) (Toronto)
🏢 Den Bosch + Finchley
📍 Toronto