Production Excellence (Operations) Full Time TORONTO, ON $50,000 - $52,000 CAD per year

Ontario Wholesale Energy (OWE), a division of ONIT Energy Ltd., is one of North America's leading providers of commercial natural gas and electricity supply solutions. Together with our affiliated companies—includingAmerican Wholesale Energy,Canadian Water Savings and Canadian Energy Savings Corp.—we help more than 44,000 commercial customers reduce utility costs through innovative energy procurement, conservation, and operational efficiency solutions.

Backed by more than 65 years of combined industryexpertise, we have built a reputation for exceptional customer service, operational excellence, and continuous innovation. As we continue to grow across Canada and the United States, we are looking for talented professionals who thrive in fast-paced environments and enjoy making a meaningful impact.

Are you highly organized, naturally analytical, and passionate about improving processes?

ONIT Energy Ltd. is seeking aCommercial Energy Contracts Specialistto join our growing Operations team. This is an exciting opportunity for an individual who enjoys combining administrative precision with analytical thinking while working in a rapid-paced and team-oriented environment.

In this role, you willbe responsible fortheaccurateadministration and processing of commercial natural gas and electricity contracts while helping improve operational workflows that support exceptional customer service.

Beyond contract administration,you'llcollaborate across departments, solve operational challenges,identifyopportunities for continuous improvement, and contribute to initiatives that enhance the efficiency and effectiveness of our business.

This position is ideal for someone who enjoys balancing attention to detail with problem solving and wants to build a long-term career within the commercial energy industry.

What You'll Do

Contract Administration & Processing

- Processingcommercial natural gas and electricity contracts accurately and efficiently, with relation to the territory.
- Review customercontractsagreementsto ensure completeness, accuracy, and compliance with internal policies and supplier requirements.




- Review andconfirm customerinformation, in relation tosupporting documentation before submission.
- Monitor contract status from submission through completion and proactively resolve discrepancies.
- Coordinate with internal stakeholders and suppliers to ensuretimelycontract execution.

Operational Analysis

- Analyze contract activity and operational data toidentifytrends and opportunities for improvement.
- Prepare,Maintainand updatereportson a daily basis,using Microsoft Excel and other reporting tools.

Process Improvement

- Evaluate existing workflows andidentifyopportunities to streamline operations.
- Recommend and implement process improvements that enhance productivity and reduce errors.
- Participate in continuous improvement initiatives that improve customer experience and operational excellence
- Proactivelymonitorkey operational metrics and drive improvements that maximize efficiency,accuracyand overall performance excellence

Operational Problem Solving

- Investigate contract-related issuesandidentifyroot causes.
- Develop practical solutions while collaborating with cross-functional teams.
- Proactivelyidentifyrecurring issues and recommend preventative measures.

Cross-Functional Collaboration

- Partner closely with Sales, Customer Experience, Finance, and Operations to ensure seamless contract processing.
- Build strong working relationships across departments to improve communication and operational efficiency.
- Act as a trusted operational resource for internal stakeholders.
- Develop and maintain precise documentation of operational procedures and workflows to ensure consistency and audit-readiness.
- Continuously update Standard Operating Procedures (SOPs) to reflect evolving processes, ensuring teamsoperatefrom current,accurateguidance.




- Assistwith training team members on new procedures and operational best practices.
- Ensure compliance with company policies and applicable industry requirements is achieved and consistently maintained.
- Continuously seek opportunities to improve contract administration processes.
- Proactively seek outinitiativesthatenhance operational efficiency, customer satisfaction, and business performance.
- Embracenew technologiesand innovative ways of working.

What You'll Bring

We’relooking for someone who:

- Enjoys solving problems and finding better ways of doing things.
- Takes ownership and follows tasks through to completion.
- Thrives in a collaborative, fast-paced environment.
- Pays exceptional attention to detail.
- Is naturally curious and continuously seeks opportunities to improve processes.
- Communicates confidently with colleagues across multiple departments.
- Enjoys learning and growing within an evolving organization.

Qualifications

Required

- Postsecondary education in Business Administration, Commerce,OperationsManagement, or a related field (or equivalent experience)preferred.
- 1–3 years of experience in contract administration, operations, customer service, utilities, energy, finance, or a related administrative role.
- Strong organizational skills with exceptional attention to detail.
- Excellent analytical and critical thinking abilities.
- Intermediate Microsoft Excel skills, including formulas, Pivot Tables, and XLOOKUP/VLOOKUP.
- Strong written and verbal communication skills.
- Ability to prioritize multiple tasks in ahigh output, performance driven environment.
- Positive attitude with a collaborative and solutions-focused mindset.

Preferred

Experience with any of the following is considered an asset:

- Commercial energy, utilities, telecommunications, insurance, financial services, or contract administration.
- CRM or Contract Management Systems.
- Microsoft Power BI.
- Process mapping or workflow improvement.
- Lean or Continuous Improvement methodologies.

Why Join ONIT?

At ONIT Energy Ltd., we believe our people are our greatest competitive advantage.

📌 Commercial Energy Contract Specialist (Toronto)
🏢 Canadian Water Savings
📍 Toronto