Drive service excellence with Hayward Holdings as a Technical Service Manager. Utilize your technical expertise to manage and train a network of service centers effectively.In this leadership role, you will be responsible for enhancing the performance of Hayward’s Authorized Service Centers. Your tasks will include onboarding new partners and providing high-level technical training to ensure efficient service delivery. With a solid focus on troubleshooting and customer relations, you will help maintain the integrity of Hayward’s service network.Key Responsibilities:- Manage and support Authorized Service Centers nationwide- Deliver engaging technical training sessions and webinars- Handle escalated service issues and inquiries- Maintain comprehensive records in the service database- Coordinate service calls and diagnoses for various productsRequirements:- Minimum 5 years in technical service management- Degree in business, marketing, or a related field preferred- Strong communication skills and customer-focused approach- Experience with Microsoft Office and service tracking tools- Ability to juggle multiple tasks efficientlyShape the future of service management in the pool industry with Hayward Holdings.#J-18808-Ljbffr

📌 Hvac Technical Service Manager (Winnipeg)
🏢 Canadian Water Technologies
📍 Winnipeg