Build Your Career with a National Organization Where Your Expertise Makes an Impact: The Bolt Supply House, Soucie Salo, & Source Atlantic have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales based out of Surrey, BC location (101, Street, Surrey, BC V4N 4C7).

POSITION OVERVIEW We are seeking a dependable, customer-focused professional to support both branch sales and warehouse operations in a fast-paced industrial environment. This role plays a key part in ensuring seamless daily operations-from assisting customers and processing orders to maintaining accurate inventory and coordinating shipments.

RESPONSIBILITIES Respond to customer inquiries via in-person, phone, and email with professionalism and technical expertise

Assess customer needs and recommend appropriate products, pricing, availability, and alternative solutions

Present alternatives and solutions considering pricing, specifications, compatibility, and availability

Provide reliable updates on product availability, shipment status, and delivery timelines





Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues

Help maintain an organized, stocked, and professional counter & storefront area

Build and maintain strong relationships with new and repeat customers

Support with shipping, receiving, inventory counts and maintain accurate system information

Uphold company policies and procedures while maintaining a professional branch presence

Perform other branch and counter-related duties as assigned QUALIFICATIONS 2+ years of experience in Industrial MRO, fasteners, components, or related workplace is required

Strong customer service skills with a professional, positive attitude

Experience operating warehouse equipment including forklifts, pallet jacks, and other material handling tools would be an asset

Clear and effective communication skills

Able to work in a fast-paced environment and manage multiple tasks simultaneously

Solid problem-solving skills with strong attention to detail and accuracy

Strong time management skills with the ability to work independently and as part of a team

Honest, dependable, and punctual with a proactive work ethic

Capable of following written instructions, safety procedures, and documented processes

Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems

Working knowledge of business math including pricing, measurements, ratios, etc Pay: $45,000.00-$58,000.00 per year Benefits:

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Store discount

Vision care Work Location: In person

📌 Counter Sales (Industrial) (Surrey)
🏢 The Bolt Supply House
📍 Surrey