Drive product success as a Chief Implementation Manager at Rippling. Specialize in customer relations and implementation strategies across our product offerings in HR and Payroll.You will hold a pivotal role with a focus on effectively implementing Rippling’s extensive product suite. With at least 3 years of experience in Customer Experience or Implementation within a SaaS context, you’ll manage the full implementation cycle, ensuring objectives are met. Your excellent communication and relationship-building skills will enable you to collaborate with Sales and Engineering, creating a customer-first environment.Key Responsibilities:
- Implement product solutions tailored to client needs
- Manage timelines and client objectives effectively




- Foster product adoption through customized guidance
- Collaborate with internal teams for client success
- Advocate for product improvements based on client feedbackRequirements:
- At least 3 years in relevant Implementation roles
- Demonstrated project management capabilities
- Exceptional communication and interpersonal skills
- Proven team-oriented skills with various departments
- Preferred: Experience in HCM or IT customer-facing rolesBring leadership and innovation to Rippling by enhancing the implementation process and customer success.#J-18808-Ljbffr

📌 Chief Implementation Manager At Rippling (Toronto)
🏢 Rippling
📍 Toronto