Lead customer advocacy strategies as PointClickCare's Customer Evidence Marketing Manager. This hybrid position focuses on evolving marketing plans and fostering upsell opportunities while bridging the industry gaps. In this pivotal role, you will enhance our customer evidence marketing strategic plan within a hybrid work environment.
You'll nurture product advocacy, create value-driven marketing assets, and support both Senior Care and Acute & Payer divisions. Your industry expertise and understanding of PointClickCare's portfolio will enable you to engage stakeholders effectively and drive significant business outcomes. Key Responsibilities:
- Develop and execute customer evidence marketing strategies
- Create compelling value stories and marketing assets
- Foster advocacy for products across business units
- Influence upsell opportunities and mitigate customer churn
- Collaborate with stakeholders from multiple divisions Requirements:
- Proven experience in customer evidence marketing
- Strong understanding of healthcare industry trends
- Excellent stakeholder engagement skills
- Ability to work in a hybrid setting
- Knowledge of PointClickCare's full product portfolio Elevate your career by influencing healthcare marketing strategies and driving impact at PointClickCare.