Elevate customer engagement as a Customer Experience Representative at Indigo, where your passion for books inspires joy in every interaction. Cultivate a warm atmosphere and connect with customers through storytelling. As a key team member at Indigo, you will create a welcoming store environment while adhering to our mission of enhancing the customer experience.
Your role involves connecting with customers, sharing stories about our products, and curating collections to meet their needs. Embrace adaptability and learn about new offerings to enrich the in-store experience. Key Responsibilities:
- Create a warm and welcoming store setting
- Add joy to customers' lives through engaging interactions
- Leverage product knowledge to tell compelling stories
- Curate specific product collections tailored for each customer
- Maintain visual standards throughout the store Requirements:
- Experience in specialty or general retail preferred
- Flexible schedule availability, including weekends
- Ability to lift items up to 40 pounds safely
- Bilingualism (French/English) for positions in Québec
- Commitment to excellent employee and customer experiences Show your passion for reading and improve customer connection at Indigo.