Elevate your career at TD Canada Trust as a Customer Experience Manager Trainee in Laval, Quebec. Lead a team and create impactful customer interactions while ensuring operational excellence. In this role, you will mentor a team and enhance customer experiences through exceptional leadership.

Your responsibilities include maintaining employee scheduling and compliance, collaborating with partners, and resolving customer complaints effectively. A focus on developing team skills and promoting a positive environment is essential to ensure performance management. Key Responsibilities:

- Mentor the team to showcase exceptional customer interactions
- Collaborate with partners to meet customer needs
- Coach staff on strategy for legendary customer service




- Lead the team to monitor workflows and prioritize tasks
- Administer daily branch administrative duties Requirements:
- Undergraduate degree or over three years of relevant experience
- Strong knowledge of banking processes and solutions
- Proficiency in MS Office and internet applications
- Excellent communication and organizational skills
- Energetic leadership capabilities in a fast-paced environment Join TD and drive exceptional customer experiences while developing your leadership skills.

📌 Customer Experience Manager Trainee at TD (Laval)
🏢 Aplaro
📍 Laval