Elevate your career with Serco Canada as a Customer Service Agent 1, providing essential assistance in Driver Examination services. Ensure document validity and offer top-notch customer support every day. In this role, you will deliver excellent service while verifying identity documents and supporting all classes of licenses.

Your solid customer service skills will guide applicants through the examination process, ensuring compliance with safety regulations and operational policies. Demonstrating exceptional judgment is necessary, as is your ability to handle sensitive information with discretion. Key Responsibilities:

- Provide information about Driver Examination services
- Assess identity documents for validity
- Comply with regulations and policies
- Operate equipment for examinations
- Drive observation vehicles during road tests Requirements:
- GED or high school diploma minimum
- Valid Ontario Class G driver's license
- Two years of excellent customer service experience
- Strong interpersonal and problem-solving skills
- Intermediate Microsoft Office skills Showcase your capacity for providing quality service and supporting vital examination operations with Serco Canada.

📌 Customer Service Agent at Serco Canada (Toronto)
🏢 Serco
📍 Toronto