Join Oceanex Inc. as a Customer Service Representative, where you will efficiently manage customer bookings and inquiries. Utilize your organizational skills to assist and resolve customer service needs. In this essential role, you will process orders via telephone, fax, and electronically, and provide comprehensive information about our services, including equipment availability and sailing schedules.

You'll resolve customer complaints with help from our dispatch team and ensure smooth communication with road carriers for booking tracking. Key Responsibilities:

- Process customer orders and bookings promptly
- Answer inquiries relating to equipment and services
- Trace bookings and resolve service failures
- Scan and manage customer booking documents
- Redirect customers to appropriate departments Requirements:
- High School Diploma or equivalent experience
- Proven experience in customer service
- Background in transportation is beneficial
- Bilingual in English and French
- Solid communication and organizational skills Bring your customer service expertise to support Oceanex's commitment to excellent service!

📌 Customer Service Representative at Oceanex (Montreal)
🏢 Oceanex
📍 Montreal