Customer Service Representative in Strathcona (Sherwood Park)

Customer Service Representative in Strathcona (Sherwood Park)

06 Aug
|
Strathcona County
|
Sherwood Park

06 Aug

Strathcona County

Sherwood Park

Be the first point of contact at Strathcona County's RCMP & Enforcement Services. Handle inquiries, provide guidance, and manage information in both emergency and non-emergency situations.

The Customer Service

Representative role offers a unique opportunity to engage closely with the public at the front counter of the RCMP and Enforcement Services. This temporary full time position lasts up to 9 months and requires strong interpersonal and communication skills. You will handle various inquiries efficiently while maintaining a professional image in a dynamic environment. Key Responsibilities:

- Receive and process inquiries for complaint and information files
- Perform data entry on enforcement record management systems




- Accept payments and issue receipts for services and fines
- Document all visitors and provide security escorts Requirements:
- High School Diploma and 3 years of related experience
- Post-secondary education in a relevant field preferred
- Strong interpersonal and analytical skills
- Familiarity with criminal procedures and municipal bylaws
- Ability to obtain RCMP Enhanced Reliability Security Clearance Utilize your communication skills and professionalism to support Strathcona County in this customer service-focused role.

📌 Customer Service Representative in Strathcona (Sherwood Park)
🏢 Strathcona County
📍 Sherwood Park

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