Become a valued member of MCI's team as a remote customer service representative. Engage with customers and provide top-notch assistance while working full-time from home. MCI is looking for dedicated individuals based in Manitoba for the position of full-time remote customer service representative.

In this role, you will be responsible for ensuring customer satisfaction through effective problem resolution and assistance with technical and service inquiries. MCI offers world-class training, making it an excellent starting point for your customer service career with pathways to advancement. Key Responsibilities:

- Listen and respond to customer service inquiries
- Utilize online tools for account management




- Promote products and identify sales opportunities
- Clearly communicate product details to customers
- Escalate complicated issues to higher management Requirements:
- Minimum age of 18 with high school education
- Solid written and verbal communication skills
- Knowledge of Microsoft Office applications
- High reliability and punctual attendance
- Friendly customer service approach and problem-solving skills Embark on your customer service adventure at MCI, enhancing your skill set while helping customers effectively solve their concerns.

📌 Customer Service Role with MCI Remote (Moncton)
🏢 MCI
📍 Moncton