Customer Service Specialist at Jim Pattison (Winnipeg)

Customer Service Specialist at Jim Pattison (Winnipeg)

06 Aug
|
The Jim Pattison Auto Group
|
Winnipeg

06 Aug

The Jim Pattison Auto Group

Winnipeg

Join Jim Pattison Collision & Glass as a Bodyshop Customer Service Specialist in Winnipeg, Manitoba. Guide customers through the repair process, ensuring a smooth, reassuring experience. In this full time position, you will be the key contact for customers during their repair journey. Ideal candidates have a background in collision repair and exceptional customer service skills.

Your role includes effective communication, managing expectations, and supporting both customers and repair teams seamlessly. Key Responsibilities:

- Serve as primary contact from repair intake to completion
- Explain repair processes, estimates, and insurance details
- Build strong relationships through effective communication
- Manage customer expectations and resolve concerns promptly
- Coordinate appointments and manage documentation thoroughly Requirements:
- Experience as a Bodyshop CSR or Service Advisor
- Strong understanding of collision repair processes
- Excellent verbal and written communication skills
- Proven ability to manage complex customer situations
- Organizational skills for prioritizing tasks effectively Showcase your customer service talents while making a significant impact at Jim Pattison Collision & Glass.

📌 Customer Service Specialist at Jim Pattison (Winnipeg)
🏢 The Jim Pattison Auto Group
📍 Winnipeg

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