Take your career to the next level as a Customer Success Manager with FacilityOS in a hybrid role. Engage with customers while driving growth and ensuring satisfaction in your portfolio. FacilityOS is seeking a passionate and driven individual to manage and expand its customer base.

You'll play a crucial role in utilizing analytical skills to identify issues, drive product usage, and foster relationships with key accounts. Your efforts will directly contribute to the company’s growth and success. Key Responsibilities:

- Proactively manage a portfolio of customer accounts
- Analyze complex data to identify focus areas
- Collaborate with sales to drive customer success
- Identify at-risk accounts and mitigate risks
- Work with product teams to enhance feature usage Requirements:
- 2-5 years of experience in customer success
- Solid communication, planning, and project management skills
- Exceptionally organized with an analytical mindset
- Self-starter with a results-oriented attitude
- Attention to detail in problem-solving Elevate customer experiences and contribute to FacilityOS’s mission of redefining facility operations.

📌 Customer Success Manager at FacilityOS (Toronto)
🏢 iLobby
📍 Toronto