Become a key player in customer relations with Finning Canada as a Warehouse Customer Support Coordinator in Edmonton. Provide crucial support from order tracking to logistics coordination across various channels. As a Customer Support Coordinator, you will engage directly with customers to address inquiries and resolve issues swiftly.

This permanent position requires a strong focus on customer service, relationship-building, and collaboration with warehouse and transport teams to ensure a seamless experience. Your expertise in problem-solving will contribute significantly to the overall customer satisfaction. Key Responsibilities:

- Respond promptly to customer calls, emails, and inquiries
- Investigate issues and coordinate resolutions with internal teams




- Maintain proactive communication about order statuses
- Track shipments and arrange courier pickups as needed
- Participate in operational meetings to drive service improvement Requirements:
- High School Diploma or equivalent
- 3 to 5 years in customer service or logistics
- Strong communication and organization skills
- Ability to prioritize in a quick-paced environment
- Proficiency in Microsoft Office applications Excel in customer service and logistics while collaborating with the dedicated team at Finning Canada.

📌 Customer Support Coordinator at Finning (Edmonton)
🏢 Finning International
📍 Edmonton