Join Lyft as a Data Analytics Lead, where you'll enhance customer support experiences through data-driven insights. Partner with key stakeholders in a hybrid role focused on analytical problem-solving. Lyft is seeking an experienced Data Analytics Lead to drive business decisions with customer impact.

This role involves collaborating with Product, Engineering, and other teams while developing frameworks for decision-making. You'll define metrics, design A/B tests, and monitor KPI performance to present insights to leadership. Key Responsibilities:

- Partner with cross-functional teams to achieve goals
- Develop scalable frameworks for decision-making
- Define metrics to gauge support platform success
- Design and analyze A/B tests for feature impacts
- Present KPI performance findings to senior leadership Requirements:
- Degree in statistics, economics, or quantitative field
- 2+ years in data science or equivalent analytical role
- Proficient in SQL and Python for data analysis
- Solid problem-solving and interpersonal skills
- Exceptional communication abilities for tailored presentations Lead analytics initiatives and improve customer support quality at Lyft.

📌 Data Analytics Lead at Lyft (Toronto)
🏢 Triwill Group
📍 Toronto