Enhance network performance as a Design Specialist II with TELUS in locations across Canada. Focus on optimizing 4G/5G signaling platforms and improving customer experience through proactive monitoring. As an integral part of the Wireless Core Network Operations team, you will ensure the reliability and performance of TELUS's signaling infrastructure.

Your role emphasizes conducting root cause analysis and implementing operational enhancements to maintain peak service. Collaborating with cross-functional teams will be key to supporting deployments and managing critical incidents. Key Responsibilities:

- Optimize signaling platforms through performance analysis and improvements
- Monitor network health and KPIs using assurance tools




- Troubleshoot 4G/5G signaling issues promptly
- Collaborate on service deployments and operational changes
- Maintain network architecture documentation accurately Requirements:
- 3+ years in telecommunications operations
- Robust knowledge of Diameter, HTTP/2, SS7 signaling protocols
- Proficiency in tools like Wireshark and Netscout
- Understanding of TCP/IP networking fundamentals
- Excellent analytical and communication skills Elevate signaling infrastructure reliability and customer satisfaction as part of TELUS’s dedicated team.

📌 Design Specialist II at TELUS (Toronto)
🏢 Intello Technologies
📍 Toronto