Qualifications

- A related bachelor's degree

- Approximately 3+ years of consulting experience

- 2 - 5 years of UKG Pro or Pro WFM project implementation experience

- UKG Pro Certifications are ideal

- Experience working with clients on solution gap opportunity analysis and recommendations

- Experience supporting or leading business process design and enhancements

- Hands‑on experience configuring complex client requirements in the solution

- Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and deployment
- An understanding of the end‑to‑end implementation life cycle

- Project management experience is beneficial

- Ability to work through a problem with limited information and demonstrate an approach to move a problem or situation to the next steps

- Flexibility and ability to travel on short notice; travel estimated at 30%

Desired Qualifications

- Strong work ethic

- Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.

- Problem‑solving skills with demonstrated curiosity to understand how and why a problem or issue exists

- Comfort operating with ambiguity and finding creative approaches to solutions

- Business analytical skills – make observations, anticipate client and management needs or expectations

- Work collaboratively in a team environment; knows when to lead and when to follow

- Team/work engagement – dealing with wide-ranging stakeholder environments and understanding the importance of different communication styles and messaging based on stakeholders

- High level of motivation and a self‑starting attitude

Responsibilities





- Demonstrate a thorough understanding of complex HR technology and UKG Pro implementation concepts; lead client engagement teams and work with a wide variety of clients to deliver professional services; develop and successfully manage project budgets

- Deliver quality services; model excellent client service by establishing goals and implementation plans to achieve high‑quality deliverables within expected timeframes; monitor progress, manage risk, and keep stakeholders informed

- Develop and maintain productive relationships with client management; focus on deliverables and client business priorities; manage expectations of service; understand the client’s industry and recognize key performance drivers and business trends

- Develop people; provide constructive on‑the‑job feedback and training; foster an innovative and team‑oriented work environment

- Demonstrate high levels of UKG Pro & Pro WFM technical and professional knowledge and quickly assimilate new knowledge; keep up‑to‑date with current developments and trends in advisory services and industry knowledge

- Generate new business opportunities; understand Ernst & Young and its service lines; actively assess and present ways to serve clients; develop long‑term client relationships and networks; develop relationships with other EY team members across all practices to serve client needs

What We Offer

We offer a competitive compensation package based on performance and recognition for the value you bring, along with a comprehensive Total Rewards package that supports medical, prescription drug, dental coverage, a defined contribution pension plan, and a generous vacation policy. The package also includes firm‑paid days, statutory holidays, paid personal days (province dependent), and programs designed to support physical, financial, and social well‑being.

- Support and coaching from engaging colleagues in the industry

- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you

Salary Ranges (Canada)

- Toronto: $88,000 to $132,000

- London/Ottawa/Waterloo: $83,500 to $125,500

- Victoria: $79,000 to $119,000

📌 Digital Workforce Transformation - UKG Pro Implementation Senior Consultant (Victoria)
🏢 EY
📍 Victoria