Build Your Career with a National Organization Where Your Expertise Makes an Impact:

The Bolt Supply House, Soucie Salo, & Source Atlantic *have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of *Counter Sales *based out of *Surrey, BC *location *(3909A Manchester Road SE, Calgary AB).

POSITION OVERVIEW

We are seeking a dependable, customer-focused professional to support both branch sales and warehouse operations in a fast-paced industrial environment. This role plays a key part in ensuring seamless daily operations—from assisting customers and processing orders to maintaining accurate inventory and coordinating shipments.

RESPONSIBILITIES *

Respond to customer inquiries via in-person, phone, and email with professionalism and technical expertise
* Assess customer needs and recommend appropriate products, pricing, availability, and alternative solutions
* Present alternatives and solutions considering pricing, specifications, compatibility, and availability
* Provide reliable updates on product availability, shipment status, and delivery timelines




* Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
* Help maintain an organized, stocked, and professional counter & storefront area
* Build and maintain strong relationships with recent and repeat customers
* Support with shipping, receiving, inventory counts and maintain accurate system information
* Uphold company policies and procedures while maintaining a professional branch presence
* Perform other branch and counter-related duties as assigned

QUALIFICATIONS *

2+ years of experience in Industrial MRO, fasteners, components, or related environment is required
* Strong customer service skills with a professional, positive attitude
* Experience operating warehouse equipment including forklifts, pallet jacks, and other material handling tools would be an asset
* Clear and effective communication skills
* Able to work in a fast-paced environment and manage multiple tasks simultaneously
* Solid problem-solving skills with strong attention to detail and accuracy
* Strong time management skills with the ability to work independently and as part of a team
* Honest, dependable, and punctual with a proactive work ethic
* Capable of following written instructions, safety procedures, and documented processes
* Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems
* Working knowledge of business math including pricing, measurements, ratios, etc

Benefits:
* Company events
* Dental care
* Disability insurance
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* RRSP match
* Store discount
* Vision care

Work Location: In person

📌 Counter Sales (Industrial) (Calgary)
🏢 The Bolt Supply House
📍 Calgary