Lead fraud response technology initiatives as the Director of Fraud Technology at Scotiabank in Toronto. Shape strategies and enhance systems to protect customers and improve operational efficiency.

Scotiabank is seeking an experienced Director of Global Fraud Technology to enhance its fraud response ecosystem. This leadership role demands a deep understanding of fraud investigations, operational workflows, and case management platforms. You will collaborate with various teams to implement technology solutions that significantly improve customer experiences and fraud containment.

Key Responsibilities:

- Develop enterprise fraud response technology strategy and roadmap
- Define target-state fraud response ecosystem capabilities




- Partner with teams to enhance operational effectiveness
- Lead modernization initiatives for automated workflows
- Manage vendor relationships supporting fraud operations

Requirements:

- 10+ years in technology leadership roles
- 5+ years in fraud operations technology management
- Solid understanding of cloud technologies and APIs
- Proven success in operational transformation
- Excellent executive communication skills

Elevate fraud response systems by leveraging technology and leadership at Scotiabank.

📌 Director of Fraud Technology at Scotiabank (Toronto)
🏢 Scotiabank
📍 Toronto