Drive CRM project success with RSM as a Customer Engagement Lead. Utilize your expertise in Microsoft Dynamics to empower clients through project management and technical guidance.
As a leader at RSM, you'll oversee the planning and execution of Dynamics Customer Engagement implementations. This role demands a solid background in project management and systems development, ensuring projects meet deadlines and budgets. Collaboration with your team and stakeholders will be key to achieving objectives and delivering compelling client solutions.
Key Responsibilities:
• Plan and execute all aspects of assigned project lifecycles
• Conduct cost-benefit analysis during project phases
• Communicate status and risks to Program Director and stakeholders




• Assemble and lead high-performing project teams
• Revise project plans to meet evolving requirements
Requirements:
• 5 - 8 years leading technical project teams
• Experience implementing Microsoft Dynamics Customer Engagement
• Strong business and stakeholder management expertise
• Proficiency in project management methodologies
• PMP certification preferred
Leverage your project and team leadership skills to drive impactful CRM solutions at RSM.
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📌 Microsoft Customer Engagement Lead at RSM (Calgary)
🏢 RSM US
📍 Calgary