Join Sun Life as a Disability Payment Specialist, where you’ll engage in critical calculations and client support. Leverage your customer service skills while helping clients access vital health perks in Canada. As a Disability Payment Specialist for Sun Life, you will play a pivotal role in the Group Disability team, assisting clients in managing their health benefits.

Responsibilities include calculating disability payments, processing reimbursements, and responding to client inquiries. With a focus on client-first service, you'll also work towards creating repayment plans and identifying process improvements to enhance client experiences. Key Responsibilities:

- Calculate and release Disability Benefit payments




- Process reimbursements from sources like CPP/QPP, WSIB
- Review contractual provisions thoroughly
- Handle inquiries via inbound and outbound calls
- Assist in developing overpayment repayment plans Requirements:
- Stellar customer service orientation
- Exceptional communication and organizational skills
- Ability to thrive in a high-volume environment
- Critical thinking for complex problem-solving
- Bilingual in English and French Create meaningful client relationships as you support their health and well-being at Sun Life.

📌 Disability Benefits Specialist at Sun Life (Montreal)
🏢 Sun Life Financial
📍 Montreal