Dispatcher – Cross-Border Trucking (Canada & USA)
Company: KUBR Express Inc.
Location: Vaughan, Ontario
Job Type: Full time | Permanent | In Person
About KUBR Express Inc.
KUBR Express Inc. is a fast-growing transportation company specializing in dry van, expedited, and dedicated freight services throughout Canada and the United States. We are committed to providing reliable transportation solutions, exceptional customer service, and long-term partnerships with our customers.
As we continue to expand our fleet and operations, we are looking for an experienced Truck Dispatcher to join our team. The ideal candidate is highly organized, motivated, and thrives in a fast-paced transportation environment.
Responsibilities
- Dispatch company drivers and owner-operators throughout Canada and the United States.
- Book profitable freight using DAT, Loadlink, Truckstop, and other load boards.
- Negotiate freight rates with brokers and customers to maximize profitability.
- Build and maintain strong relationships with freight brokers, shippers, and customers.
- Plan efficient routes while ensuring compliance with FMCSA, DOT, and Hours of Service (HOS) regulations.
- Monitor shipments from pickup to delivery and provide proactive updates to customers.
- Resolve delivery delays, service issues, and transportation-related concerns.
- Verify Bills of Lading (BOLs), Proofs of Delivery (PODs), rate confirmations, customs documentation, and shipment paperwork.
- Coordinate pickup and delivery appointments.
- Maintain accurate dispatch records, driver files, and shipment documentation.
- Communicate effectively with drivers to ensure safe, on-time deliveries.
- Work closely with the operations team to improve fleet utilization and customer satisfaction.
- Perform other transportation and logistics duties as assigned.
Required Qualifications
- Minimum 2 years of truck dispatch experience (Required).
- Strong knowledge of Canadian and U.S. trucking operations.
- Experience dispatching cross-border dry van freight.
- Proficiency with:
- DAT Load Board
- Loadlink
- Truckstop (preferred)
- Transportation Management Systems (TMS)
- Microsoft Office (Excel, Outlook, Word)
- Google Workspace
- Excellent verbal and written English communication skills.
- Strong negotiation, organizational, and problem-solving abilities.
- Ability to work under pressure in a fast-paced environment.
- Knowledge of:
- FMCSA and DOT regulations
- Hours of Service (HOS)
- Mileage planning and transit times
- Import/export and customs documentation
Preferred Qualifications We are especially interested in candidates who can contribute to the continued growth of our business.
Preference will be given to applicants who have:
- An existing book of business, including established relationships with freight brokers, shippers, and direct customers.
- The ability to bring new customer accounts and consistent freight opportunities.
- A proven track record of increasing carrier revenue through customer acquisition and relationship management.
- An active network of freight brokers and direct shippers across Canada and the United States.
Candidates with an existing customer portfolio may be eligible for a higher starting salary and performance-based incentives.
What We Offer
- Competitive salary based on experience.
- Performance and revenue-based bonus opportunities.
- Career growth within a rapidly expanding transportation company.
- Professional and supportive work environment.
- Long-term employment opportunities.
- Opportunity to help build and grow one of Canada's emerging transportation companies.
Additional performance bonuses and commission opportunities available for candidates who generate new business
Schedule
- Monday to Friday
- Day Shift
- Occasional evenings or weekends as operationally required
Experience
- Truck Dispatch: 2+ years (Required)
- Cross-Border Dispatch: Required
- Dry Van Dispatch: Preferred
- Freight Brokerage or Customer Sales Experience: Strong Asset
Work Location In Person Vaughan, Ontario
How to Apply
Please submit your resume to:
[email protected]
Subject Line: Dispatcher Application
Please do not call or visit the office regarding this position. Only shortlisted candidates will be contacted.
Why Join KUBR Express?
At KUBR Express Inc., you'll have the opportunity to make a meaningful impact in a growing company. We value professionalism, integrity, teamwork, and customer service. If you're an experienced dispatcher who enjoys building relationships, solving logistical challenges, and helping grow a successful transportation business, we'd love to hear from you.
Pay: $40,000.00-$50,000.00 per year
Benefits
- Casual dress
- On-site parking
Work Location: In person
📌 Dispatcher (Woodbridge)
🏢 KUBR EXPRESS
📍 Woodbridge