"What can I do for you?" is your mantra! As a Guest Services Agent at HAC Québec in Halifax, Nova Scotia, engage guests by enhancing their experience with creativity and care.Join a dynamic team where you will handle check-ins and check-outs, respond to guest requests, and address any concerns professionally. With a strong customer service orientation, your role allows you to collaborate across departments to ensure personalized guest experiences while utilizing your effective communication skills in English.Key Responsibilities:- Manage guest check-ins and check-outs efficiently- Address guest requests in person, via phone, or email- Resolve guest issues proactively and effectively- Collaborate with departments for guest information sharing- Enhance guest experiences using creativity and careRequirements:- 18 months of hospitality experience required- Excellent oral and written communication skills- Solid listening skills to understand guest needs- Ability to handle challenging situations calmly- Familiarity with OPERA PMS is a plusBring your exceptional customer service skills to enhance guest experiences at HAC Québec in Halifax.#J-18808-Ljbffr