Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. If you are looking for an opportunity in a rapid paced, motivating, hybrid work environment with excellent benefits, where you are empowered in your role, you may be the exact person we are looking for!

The Executive Assistant serves as a key operational and administrative partner to the VP of Underwriting and underwriting leadership team. This role is responsible for reporting, analytics, recruitment coordination, audit administration, authority tracking, project management, and executive support activities that improve operational efficiency, strengthen governance, and enable data-driven decision-making across the underwriting department.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Reporting & Business Analytics

- Produce weekly, monthly, quarterly, and annual underwriting reports and share with internal stakeholders
- Analyze underwriting productivity, workflow, and portfolio trends.
- Maintain dashboards, KPIs, and management reporting.
- Prepare reports and presentation materials for meetings.

Recruitment & Talent Support

- Coordinate recruitment activities, candidate screening, interview scheduling, and communications.
- Track hiring metrics and recruitment timelines.
- Maintain job descriptions and assist with coordination of Annual Performance Reviews

Underwriting Governance & Quality Assurance

- Maintain underwriting authority tracking and coordinate authority reviews
- Support underwriting file audits and remediation tracking.
- Monitor data quality and reporting accuracy.

Project & Operational Coordination

- Track strategic initiatives, project plans, and departmental action items.
- Support implementation of new products, processes, and operational improvements.
- Maintain underwriting procedures, guidelines, and departmental documentation.
- Coordinate onboarding, training, and compliance-related activities

Executive & Leadership Support

- Manage calendars, meetings, agendas, and action item follow-up.
- Prepare executive presentations, reports, and communications.
- Coordinate leadership meetings, travel arrangements, and special projects.
- Support departmental budgeting and administrative requirements.
- Anticipate administrative and operational needs, proactively removing obstacles and coordinating resources to support leadership objectives.
- Run business-related errands and provide logistical support within and outside the office, including between Langley & Vancouver office locations
- Other duties as assigned.

CERTIFICATES, LICENSES & REGISTRATION

N/A

QUALIFICATIONS

- Solid organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines.
- An eye for detail with a high degree of accuracy.
- Ability to work under pressure and meet deadlines.
- Positive, driven, and disciplined attitude.




- Self-motivated to meet competitive individual and team-related targets.
- Strong independent work ethic.
- Ability to work harmoniously in a team environment.
- Strong written language, and professional communication skills.
- Flexible and adaptable to change.
- Competence with Microsoft Office Suite and Google Sheets.
- Ability to handle confidential information with professionalism and discretion.
- Requires a valid driver's license and reliable transportation.

COMPETENCIES

- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Decision Making Skills - Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.
- Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance; monitors own work to ensure quality.
- Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

SUPERVISORY RESPONSIBILITIES

Not Applicable

EDUCATION AND/OR EXPERIENCE





High school diploma or equivalent

Hybrid - Langley, BC & Remote Pay Range 47000 - 52000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.

Teammate Perks & Total Well‑Being

At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada. Our programs are designed to help you thrive at work and in life.

- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.
- Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.

At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. Here, you’ll find a collective of independently driven program administrators and managing general underwriters, united by a commitment to delivering one of the most diverse portfolios of niche insurance solutions in the industry. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success.

Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress. If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future.

Help shape ours.

📌 Executive Assistant (Langley)
🏢 691 Special Risk Insurance Managers
📍 Langley