06 Aug
|
Intact
|
Winnipeg
Elevate your career with Intact as a Customer Accounts Representative in a hybrid setting, assisting Brokers and Clients in addressing their billing needs effectively. This role is crucial in delivering exceptional customer service in a lively call center environment.In this full-time, permanent position based in North York, you will utilize your customer service experience to respond to billing inquiries promptly. Your effective communication skills will play a vital role in enhancing the client experience, while meeting corporate performance metrics. This role is ideal for tech-savvy individuals eager for professional growth in a collaborative team.Key Responsibilities:- Address customer billing needs over the phone- Meet corporate service level metrics- Complete updates and processing for accounts- Guide clients in using digital payment tools- Ensure data accuracy in all customer transactionsRequirements:- At least one year of customer service experience- Billing experience is a strong asset- Excellent written and verbal communication- Robust customer-focused attitude- Ability to prioritize tasks efficientlyUtilize your customer service expertise to help shape the future at Intact.#J-18808-Ljbffr
📌 Customer Accounts Representative - North York (Winnipeg)
🏢 Intact
📍 Winnipeg