Travelodge Toronto East

Front Desk Agent

Job Details

- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience.
- Work setting: Hotel, motel, resort.
- Tasks: Register arriving guests and assign rooms.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Exchange foreign currency.
- Process guests' departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Assist clients/guests with special needs.
- Contact customers to deliver requested wakeup calls.
- Perform light housekeeping and cleaning duties.
- Provide customer service.
- Computer and technology knowledge: Multi-line switchboard.
- Word processing software.
- Database software.
- Computerized bookkeeping system.
- Central reservation system (CRS).
- Spreadsheet.
- Internet.
- Opera.
- Security and safety: Bondable.
- Credit check.
- Criminal record check.
- Transportation/travel information: Own transportation.
- Public transportation is available.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Standing for extended periods.
- Work under pressure.
- Personal suitability: Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Judgement.
- Organized.
- Reliability.
- Team player.




- Screening questions: Are you available for shift or on-call work?.
- Are you available to start on the date listed in the job posting?.
- Are you currently a student?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Employment terms options: Evening.
- Experience: 1 year to less than 2 years.
- Employment terms options: Flexible schedule.
- Morning.
- Night.
- On call.
- Day.
- Weekend.
- Financial benefits: Bonus.

Location & Salary

- Location 20 milner business court Scarborough , ON M1B 3M6
- Work location On site
- Salary $ 20.00 HOUR hourly / 24 to 40 hours per week
- Terms of employment Permanent employment Part time
- Morning, Day, Evening, Night, Weekend, On call, Flexible hours
- Starts as soon as possible
- Benefits:Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3636973

Languages

Bilingual

Education

- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort

Responsibilities

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services




- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service

Computer and technology knowledge

- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera

Security and safety

- Bondable
- Credit check
- Criminal record check

Transportation/travel information

- Own transportation
- Public transportation is available

Work conditions and physical capabilities

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure

Personal suitability

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

Benefits

Financial benefits

- Bonus

Who can apply for this job?

You can apply if you are:

- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-08-17

📌 front desk agent (Toronto)
🏢 Travelodge Toronto East
📍 Toronto