Front Desk Receptionist/Coordinator

Location: Kitchener, Ontario

Position Type: Full-Time

About Oak & Pearl Dental (COMING SOON)

Oak & Pearl Dental is a modern, patient-centered practice committed to delivering exceptional dental care in a welcoming, respectful, and compassionate environment. We believe in treating every patient with honesty, kindness, and professionalism while using modern technology to provide high-quality, long-lasting care.

We are looking for a Front Desk Receptionist /Coordinator who shares our values and wants to become an integral part of our mission. We are seeking more than an employee—we are looking for someone who will grow with our practice and help create an outstanding experience for every patient.

Key Responsibilities

- Welcome patients warmly and professionally.
- Answer phone calls, emails, and patient inquiries.
- Schedule and coordinate appointments efficiently.
- Verify insurance, submit claims, prepare treatment estimates, and collect payments.
- Maintain accurate patient records and support daily administrative operations.
- Help keep the schedule productive and contribute to a smooth, positive patient experience.
- Work closely with the clinical team to support excellent patient care.

QualificationsRequired
- Excellent communication and customer service skills.
- Friendly, organized, dependable, and detail-oriented.




- Strong computer skills and the ability to learn new software (We will be using Dentally)
- Ability to multitask in a fast-paced environment.
- Legal authorization to work in Canada.

Preferred
- Previous experience/education in a dental office or healthcare reception.
- Knowledge of dental insurance and practice management softwares.
- Familiarity with dental terminology.

Who You Are You genuinely enjoy helping people, communicate with confidence and empathy, take pride in your work, and thrive in a collaborative team environment. You value integrity, professionalism, continuous learning, and always strive to deliver an exceptional patient experience.

What We Offer

At Oak & Pearl Dental, we are committed to building a workplace where our team members feel valued, respected, and supported. We offer a positive and team-oriented work environment, opportunities for ongoing learning and professional development, competitive compensation based on experience & education, and the chance to grow with our practice—both professionally and financially.

If our values resonate with you and you're excited to contribute to a team dedicated to exceptional patient care, we'd love to hear from you.

Pay: $25.00-$30.00 per hour

Benefits

- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Front Desk Receptionist/Coordinator (Kitchener)
🏢 Oak u0026 Pearl Dental
📍 Kitchener