ABOUT THE ROLEFresh Tracks Canada is looking for a Sales Team Lead to help scale and support a high-performing sales organization through its next phase of growth.This is not a traditional people-management role. The Sales Team Lead acts as a coach, operational expert, trainer, problem-solver, and trusted resource for the sales team. The role bridges the gap between frontline sales execution and leadership, helping agents navigate processes, systems, technology, product knowledge, and client scenarios while contributing to broader organizational initiatives.As our sales organization continues to grow, we are looking for someone who thrives in a fast-paced environment, enjoys helping others succeed, and can balance day-to-day support with longer-term process improvement and operational excellence.Salary Range: $70,000 CAD annually, plus sales commission, based on experience and qualifications.RESPONSIBILITIESSales Team Support & CoachingServe as a primary point of contact for sales agents requiring support with product knowledge, processes, systems, trip builds, pricing, and booking workflowsProvide ongoing coaching through call reviews, side-by-side support, and skill development conversationsHelp agents strengthen consultative selling skills, value proposition delivery, objection handling, and closing techniquesSupport performance improvement initiatives and reinforce best practices across the teamAssist with escalated client situations and internal problem‑solvingTraining & EnablementSupport onboarding and training of new sales team membersReinforce adoption of sales processes, systems, and toolsAssist in developing, maintaining, and improving training content, documentation,



and learning resourcesIdentify coaching and development opportunities across the teamContribute to ongoing sales enablement initiatives that improve team effectiveness and performanceOperational ExcellenceSupport daily operational troubleshooting and help identify practical solutions to recurring challengesAssist with process creation, process improvement, and documentation updatesHelp maintain consistency across sales workflows and operational standardsParticipate in testing, rollout, and adoption of new systems, tools, and technology enhancementsAct as a subject‑matter expert for key sales processes and systemsCross‑Functional CollaborationPartner closely with Product, Operations, Marketing, Finance, and Leadership teamsHelp communicate operational changes, process updates, and new initiatives to the sales teamParticipate in cross‑functional projects and provide frontline sales insightsSupport organizational initiatives that improve efficiency, customer experience, and business performanceLeadership & Team DevelopmentFoster a team-oriented, positive, and accountable team environmentSupport team engagement, morale, and culture‑building initiativesHelp identify opportunities for growth and development within the sales teamLead by example through professionalism, adaptability, and a solutions‑oriented mindsetAct as a trusted resource and informal leader across the organizationREQUIREMENTSDemonstrated experience in sales leadership, coaching, training,



or team developmentStrong ability to build credibility and influence without relying solely on formal authorityExperience supporting teams in a fast‑paced, customer‑focused environmentExcellent communication, coaching, and relationship‑building skillsStrong organizational skills and ability to manage multiple priorities simultaneouslyExperience creating or improving processes, systems, and documentationComfortable navigating technology platforms, CRM systems, reporting tools, and operational workflowsAbility to think strategically while remaining highly operational and hands‑onPositive, resilient, and adaptable approach to problem solvingREWARDS3 weeks vacation (4 weeks after your first year)Extended health benefits packagePaid anniversary day offPawternity leave days for your new furry family membersFriendly and fun team environment with company celebrations and social eventsAccess to Canadian travel industry discounts!Community (volunteer) HoursSocial Clubs including Book Club & Fitness ClubPaid Maternity & Parental leavePaid Pregnancy loss leaveDIVERSITY, EQUITY, AND INCLUSIONWe are an equal opportunity workplace. We strongly encourage applications from under‑represented communities, diverse backgrounds, identities, and experiences. We don’t judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don’t care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we’re looking for motivated, compassionate people who can execute from the ground up. We also know that everyone has a unique career journey and experience comes in many forms.#J-18808-Ljbffr

📌 b Sales Team Lead In Toronto - $24 An Hour (Winnipeg)
🏢 Convertiqq
📍 Winnipeg