Elevate customer experiences as a Customer Success Specialist with FlightHub Group in Saint-Laurent, Montreal. Bring your dedication to service and expertise in managing ticketing and pricing requests. FlightHub Group seeks a passionate Customer Success Specialist with 1–2 years of experience.

You will support both flight and hotel operations while managing incoming requests from partners. The role requires monitoring GDS queues and collaborating with third-party providers to handle post-booking products efficiently. Key Responsibilities:

- Manage requests related to pricing and ticketing
- Monitor GDS queues, primarily Amadeus and Worldspan
- Collaborate with third-party providers for B2B products
- Document and categorize current policies and updates
- Assist Customer Service & Delivery teams as needed Requirements:
- 1–2 years in customer service or related fields
- Strong communication in English and French
- Experience with Zendesk and Microsoft Office
- Knowledge of GDS systems (Amadeus, Worldspan)
- Background in handling customer calls professionally Become a key player in enhancing customer support at FlightHub Group in Montreal.

📌 Full-Time Customer Success Role Montreal
🏢 Momentum Ventures
📍 Montreal