Responsibilities

Provides confidential clerical and administrative support for various departments within TransLink and subsidiaries.

- Produces confidential correspondence, memos, presentation materials, spreadsheets, and reports from researched data, drafts or verbal instructions; composes and prepares routine and mass mail correspondence; reviews documents for grammar, spelling, coding, and simple mathematical accuracy; opens, reviews, and distributes incoming mail.
- Screens incoming calls for the department, attending to routine enquiries from within TransLink and subsidiaries and from outside agencies or representatives; refers to others for response where appropriate, tracks and expedites information flow, takes messages, provides information about departmental policy and procedures, and follows up with managers and staff to ensure complete and timely provision of information, including responses to any customers or public enquiries or complaints.
- Maintains filing and recording systems to ensure efficient and secure storage and retrieval of correspondence and reports; compiles, updates, and maintains procedural manuals; maintains and updates spreadsheets and databases for tracking department-specific information and generates reports as requested.
- Arranges appointments and meetings; coordinates the calendar for the department Director and some Managers; coordinates events, functions and travel arrangements; maintains business contact lists; retrieves, compiles and distributes reference material for meetings and takes and transcribes minutes.
- Maintains employee information, including timekeeping records, status changes, personnel contact lists, and other related reports as requested.
- Assists with preparation of departmental budgets, monitors expenditures, processes invoices and expense claims/receipts, and reports on variances.




- Maintains and orders office supplies and arranges for the maintenance and repair of office equipment.
- Provides administrative support to other projects, programs and related departments as required.

Qualifications

- Education: Grade 12 and post-secondary courses in office administration and procedures.
- Experience: 2 years administrative experience in a client-service setting, requiring a high degree of confidentiality.
- Other Requirements:
- Strong interpersonal skills, including tact and diplomacy.
- Strong verbal and written communication skills.
- Solid analytical skills for data entry and formatting in databases.
- Basic knowledge of accounting principles for expense monitoring, budgeting, and reporting.
- Strong organizational skills to coordinate multiple tasks and projects.
- Knowledge of TransLink’s corporate structure, policies and programs.
- Proficiency in all office software (word processing, spreadsheets, presentations, web-based HRIS).

Compensation & Benefits

- Pay: 60,720 - 91,080 per annum, based on education, experience, skills and qualifications.
- Benefits: Extended Health, Dental, Transit Pass, and Public Service Pension Plan enrollment (upon eligibility); additional employment offers discussed during application.
- Work schedule: 37.5 hours per week (full-time temporary); anticipated end date July .
- Work designation: Hybrid – both on-site and remote within B.C.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at

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📌 Confidential Assistant - FTT (Vancouver)
🏢 TransLink
📍 Vancouver