Swamper – Moving & Storage Crew Burly Boyz Moving & Storage

Burly Boyz Moving & Storage is an industry-leading moving and storage company specializing in local moves in Toronto and long-distance moves anywhere in Canada, plus short- and long-term storage solutions. We support an employee-first culture built on our 5 Core Values, and our mission is to be the greatest moving and storage company in Canada by delivering an unforgettable customer experience from beginning to end.

Warehouse address is: 270 Belfield Rd, Etobicoke, ON M9W 1H5

About the Role The Swamper plays a critical, frontline role in delivering a top-notch customer experience. You'll work alongside the Driver/Team Leader, executing brand standards on every job. This role demands a balanced combination of manual labour and people skills — you're both a mover and a brand representative, putting clients at ease and delivering their best possible moving experience.

Pay Structure

Entry level (no experience): $18.15/hr

3 years job experience: $20.15/hr

5+ years job experience: $21.15/hr

+$1.00/hr premium for candidates with 3+ years of moving industry experience

Qualifications

Must consistently arrive on time and without delay for all scheduled shifts

Must be flexible regarding hours and days worked

Must be proficient in English (additional languages are an asset)

Physical Demands

Lift and carry upwards of 80 lbs alone, repeatedly over several hours

Hold upwards of 100 lbs or more alone or with a partner while moving items

Reach overhead, crouch, squat, grasp, twist, and navigate the body to safely move items through tight spaces, hallways, doorways, stairwells, and elevators

Stand for several consecutive hours

Customer Service Responsibilities

Be in dress code at all times

Advise clients on best practices to safely move their items, including bubble wrapping and boxing glass, porcelain, and other fragile items

Provide materials to support safe transport and inform your Driver/Team Leader to track inventory and charge appropriately





Inform your Driver/Team Leader where advice or material costs are refused

Always use floor runners to protect the home and proper equipment to safely do the job

Completely pad all furniture with moving blankets, covering all sides including underneath

Safely load, secure, transport, and unload items and furniture with minimal to no damage

Direct clients to your Driver/Team Leader for any inquiries about delivery dates, weighting, or estimates

Conduct every move with a positive, gracious, can-do attitude

Know brand policies, procedures, services, and products to answer client questions

Pay attention to client cues and communicate so items are placed exactly where they want them

Adhere to all company policies and procedures

Create and maintain an exceptional client experience through high execution, compassion, and regard for safety, property, and hustle

Maintain cleanliness of the vehicle (cab and box)

Return all floor runners, tools, equipment, and materials properly and securely in the truck

Problem Solving & Reasoning

Apply foresight to anticipate challenges and avoid them before they arise

Safely solve problems by applying best practices

Offer solutions when partnering with the team

Stay true to brand policies if any client request conflicts with them

Partner with the team if you can't overcome a roadblock or need authority

Use valuable logic and sound judgement while providing service and transporting goods

Follow instructions in any form — verbal or written — from your Driver/Team Leader and office managers

Apply basic math skills (add, subtract, multiply)

Why This Role Matters A team is only as strong as its weakest link. As a Swamper, you're on the frontline and directly impact the success of every move and the client's experience. The most effective Swampers are consistently on time, maintain a positive and eager attitude, and closely follow instructions from their Driver/Team Leader while showing initiative and constantly contributing.

If you're ready to be part of a hard-working, customer-focused team and help us become the greatest moving and storage company in Canada, we want to hear from you.

📌 Furniture Mover- Swamper/Helper (Toronto)
🏢 Burly Boyz Moving u0026 Storage
📍 Toronto