General Manager (Full-Time)

About Boston Pizza

Boston Pizza has proudly been serving Canadians for over 60 years and has become one of Canada's most recognized casual dining restaurant brands. At Boston Pizza Milton, we're committed to creating an environment where both our Guests and team members feel welcomed, valued, and inspired.

About the Role

At Boston Pizza Milton, we're looking for an experienced, energetic, and people-focused General Manager to lead our restaurant with passion, integrity, and a commitment to excellence.

As General Manager, you will oversee all aspects of the restaurant's daily operations, leading both the Front of House and Kitchen teams to deliver exceptional Guest experiences while achieving operational and financial goals. You'll be responsible for building a strong leadership team, developing future leaders, driving sales, controlling costs, and fostering a positive, high-performing workplace culture.

This is a hands-on leadership role for someone who enjoys mentoring others, thrives in a fast-paced setting, and is passionate about hospitality, community involvement, and operational excellence.

Why Join Boston Pizza Milton?

At Boston Pizza Milton, we believe great leaders create great teams. When you join us, you'll enjoy:

- Competitive salary based on experience
- Performance-based bonus opportunities
- Flexible scheduling that supports work-life balance
- Comprehensive leadership development and ongoing training
- Career advancement opportunities within Boston Pizza
- A respectful, supportive, and team-oriented work environment
- Employee recognition and incentive programs
- Staff discounts and team appreciation events
- The opportunity to make a meaningful impact within a locally owned restaurant
- The chance to build strong community relationships and represent one of Canada's most recognized restaurant brands

What We're Looking For

What does a successful General Manager look like?

The ideal candidate is someone who:





- Leads with integrity, professionalism, and accountability.
- Inspires and develops high-performing teams.
- Is an exceptional communicator and relationship builder.
- Thrives in a fast-paced, high-volume restaurant workplace.
- Makes sound decisions under pressure.
- Is highly organized with strong time management skills.
- Has a passion for hospitality and delivering exceptional Guest experiences.
- Is business-minded and driven by operational excellence and financial performance.
- Embraces continuous learning and leadership development.
- Leads by example and isn't afraid to roll up their sleeves to support the team.

Qualifications

- Previous experience as a General Manager, Assistant General Manager, or Senior Restaurant Manager in a high-volume casual dining environment is required.
- Proven experience leading both Front of House and Kitchen operations.
- Solid understanding of restaurant financial management, including labor, food cost, inventory control, budgeting, and profitability.
- Demonstrated success in recruiting, coaching, and developing management teams and hourly staff.
- Experience with local restaurant marketing, community engagement, and sales-building initiatives is considered a strong asset.
- Previous Boston Pizza experience or familiarity with Boston Pizza operating systems, recipes, brand standards, and operational procedures will be considered a strong asset.
- Food Handler Certification and Smart Serve Certification are considered assets (or willingness to obtain them).
- Availability to work evenings, weekends, and holidays as business needs require.

As General Manager, you'll have the opportunity to lead an established restaurant, shape its culture, develop future leaders, strengthen community partnerships, and make a lasting impact on the continued success of the business.

If you're a passionate hospitality leader who is ready to take ownership, inspire others, and grow with one of Canada's leading restaurant brands, we'd love to hear from you.

📌 General Manager (Milton)
🏢 Boston Pizza International, Inc. (Calgary)
📍 Milton