General Services Manager (Prince Albert)

General Services Manager (Prince Albert)

06 Aug
|
Connecting Care
|
Prince Albert

06 Aug

Connecting Care

Prince Albert

Posted Thursday, July 30, 2026 at 8:00 AM | Expires Saturday, August 15, 2026 at 7:59 AM At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident directed principles, fostering an environment that goes beyond meeting physical needs to truly enhance the well-being of our residents.

We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based care. Founded in rural Alberta, our commitment to care exceeds expectations – we are dedicated to creating a vibrant, inclusive, and compassionate environment for seniors and our employees. With a mission to build and operate person-directed communities, we value individuality, dignity, knowledge, hospitality.

The General

Manager is responsible for setting the tone within the Community by modelling a healthy community culture in accordance with the Mission, Vision and Core Values. T he General Manager assists in creating a vibrant, nurturing community where every day holds opportunities for joy, purpose, and meaningful connections, and where strong, caring relationships are at the heart of daily life .

The Eden

Alternative philosophy is embraced in all areas of service to ensure everyone associated with the Community has the opportunity to be their very best .

The General

Manager serves as an ambassador of the company and is responsible for day-to-day administration of services; planning, development, implementation; supporting and empowering c are p artners; delivery of high-quality hospitality services; Resident and family relations.

The General

Manager plays an integral part in the leadership of the community and must work collaboratively with all service areas,



Supervisors and Health Services partners. Attains and maintains ongoing compliance with appropriate regulatory standards. Ensures that Community is prepared for inspections by regulatory agencies through regular auditing, compliance, and updating of Wellness Strategies, etc.

Strives to attain excellence in Care Partner satisfaction through ongoing solicitation, surveys, and measurement of feedback. Implementation of Care Partner suggestions, interactive problem solving, and an annual evaluation. Promotes team building through participation and/or leadership at regular Care Partner meetings.

Ensure the maintenance and upkeep of the building, equipment, furnishings and grounds. R esponsible for ensuring that a safe environment is provided for Care Partners and Residents; Continually monitors , key measurable indicators of the daily operations. Assist with identifying and addressing unmet needs within the Community.

Supervises/manages/directs the activities of the team and facilitates effective two -way communication with all parties. Apply the concern resolution process and respond to concerns/issues and conduct appropriate investigations as they relate to care/services within the Community. Coordinate and oversee Care Partner planning and scheduling as per budget/funding advice guidelines, including overtime and time off approval and vacation requests.

Responsible for the discipline and discharge of Community employee care partners and participates in investigations,



attendance management and grievance processes in accordance with Well-Being Strategies. Liaise with Corporate Representative/HR/LR regarding human resource items as required . Leads and supports projects and continuous quality improvement initiatives.

Responsible for the recruitment, interviewing, retention, ECP recognition, supervision, promotion and regular growth check-ins of Care Partners. Maintain confidentiality of the Community including but not limited to accountability of all care partners Manage and participate in after-hours On- call process as required Must be able to read, write and speak fluently in English. Degree/Diploma in a related field / C ertification in Management or leadership training Minimum 3 years of management experience in nursing , recreation or hospitality.

Proficient in Microsoft Office, Power Point, Electronic Health Records, Electronic Payroll Systems & Publisher. Knowledge of services, assessments, care planning, and applicable regulations, guidelines, and policies. Examples of these stresses include, but are not limited to, service time rotation, weekend and holiday duty, unusual or impaired behavior by Residents, family reactions to having a loved one in the Community, death and dying, oversight of auditors, surveyors, and Ombudsmen or similar.

Prevention of resident abuse, customer service, infection control, MIP, dementia, WHIMIS.

Certification in management or leadership training Capital projects Insurance claims Prospect for personal and professional growth We provide an approach to care that supports the WHOLE person, that upholds their right to a life full of purpose, connection, empowerment, and possibility. (Health Spending Account* Looking for a happy corporate culture!Entitlements may differ per community

📌 General Services Manager (Prince Albert)
🏢 Connecting Care
📍 Prince Albert

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