Drive AI innovation with Genpact as a Global Relationship Management Leader. Establish key CPG partnerships and develop insights for successful market strategies in hybrid settings. As a leader in relationship management, you will engage with Consumer Packaged Goods organizations, developing strategies that foster growth, satisfaction, and insight-led decision-making.
You are expected to be a mentor to your team, promoting a culture of continuous improvement and trust. The role involves collaborating closely with sales and operations to identify new opportunities and manage client relationships efficiently. Key Responsibilities:
- Forge solid client relationships to drive strategic initiatives
- Conduct market research to uncover client needs
- Collaborate with leadership to implement growth strategies
- Resolve internal cross-functional issues for timely responses
- Mentor team members to enhance operational efficiency Requirements:
- Bachelor’s degree in Commerce, Business, or a related field
- ITIL Foundation Certificate in IT Service Management
- Strong skills in Business Consulting and CRM
- Excellent command of the English language
- Proven leadership experience in client relationship roles Transform Genpact’s client engagements into meaningful business solutions powered by advanced AI.