Drive program success as the Client Services Director for Match Retail in the Greater Toronto Area. This hybrid position emphasizes strong client relationships and exceptional service delivery. As a vital senior leader, your role will focus on overseeing client interactions and program execution.

You will work closely with internal teams, translating client goals into actionable strategies and ensuring high-quality delivery. With a passion for mentorship, you will lead Client Services and Account Management teams to achieve outstanding results. Key Responsibilities:

- Build trusted partnerships with assigned client portfolios
- Ensure consistent client satisfaction and program growth
- Mentor Client Services and Account Management teams
- Collaborate with Sales and Operations for execution strategies
- Identify risks and drive continuous improvement Requirements:
- 5+ years of client services experience in retail or CPG
- Demonstrated leadership in high-performing environments
- Excellent presentation and communication abilities
- Solid understanding of retail execution
- Flexibility to travel for client needs Utilize your strategic skills to foster exceptional client services at Match Retail in the GTA.

📌 GTA Client Services Director Role (Mississauga)
🏢 Match Retail
📍 Mississauga