Take charge of guest interactions and lead from the floor as a Guest Experience Lead at lululemon in Kelowna, BC. This full time role focuses on delivering exceptional experiences and mentorship. As a Guest Experience Lead, you will utilize your outstanding interpersonal skills to enhance guest engagement continuously.

Leading the store team, your responsibilities include ensuring operational excellence while training staff to provide effective support. Be ready to move dynamically through the store, addressing guest needs and overseeing hiring processes. Key Responsibilities:

- Deliver exceptional guest experiences from the floor
- Provide technical product education to guests
- Lead store operations as Supervisor on Duty
- Ensure the store is ready for guests at all times
- Review daily business metrics to motivate the team Requirements:
- At least 1 year of retail or customer experience
- Experience mentoring or guiding others
- High school diploma or equivalent preferred
- Ability to travel reliably to the store
- Food safety or liquor service certification is a plus Elevate guest experiences and support team development as part of lululemon's mission in Kelowna.

📌 Guest Experience Lead at lululemon (Kelowna)
🏢 Tobermory
📍 Kelowna