Leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the assessments. Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives. Conducting business modeling; use case modeling;conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects. Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components. Monitoring progress, resolving problems and reporting regularly to I&IT management and clients’ decision makers. Developing performance measures for business analysis evaluation and conducting follow-up. Act as liaison with Business clients and data providers. Document the new requirements and complete analysis and design document. In-depth knowledge of industry standard project management methodologies. Knowledge and experience with OPS Health related projects.



Knowledge and understanding of Ministry policy and IT project approval processes and requirements. Experience with large complex projects. Exceptional analytical, problem solving and decision-making skills. Demonstrated strong interpersonal, verbal and written communication, and presentation skills. Proven troubleshooting and critical thinking experience. Demonstrated ability to apply strong listening skills to facilitate issue resolution. Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships. Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome. Strong organization skills with the ability to compile data from numerous sources and synthesize and write up explicit, concise summaries. Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively. A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines. Knowledge

📌 Rq11289 - Business Analyst - Senior (Toronto)
🏢 Maarut
📍 Toronto