Select how often (in days) to receive an alert: Location: Calgary, AB, CA, T2P 0W4 Jobs by Category: Operations Job Function: Marketing Status: Full Time Schedule: Regular Description Join our team and what we'll accomplish together We are the Billing Experience Team. Our mandate is to improve one of the most critical and complex touchpoints in the customer journey: the bill. This Senior Market Manager role sits at the intersection of Marketing Strategy and Customer Experience. You will have the unique opportunity to define and articulate the strategy, while also owning key programs to improve the billing experience, leveraging cost/benefit-driven business cases to the LT, and then partnering to drive the execution that brings it to life. If you thrive on having end-to-end ownership to solve a business problem with data and then delivering results, this is your next role. Our team is diverse and energetic,



with an impressive array of skills in a small team, enabling collaboration, learning and support. Join us to be part of this high-performing, rewarding team as we execute to deliver material and impactful bottom line results! Currently, billing friction represents a significant EBITDA drag and a primary driver of customer dissatisfaction. Our goal is to reimagine the end-to-end billing experience—from the moment a customer is quoted a price to the moment they pay their first bill—making it simple, accurate, and predictable.Here’s the impact you’ll make and what we’ll accomplish togetherYou will drive strategic transformational change for TELUS, our customers and our shareholders, specifically supporting driving material improvements to TELUS’ customer

📌 Senior Market Manager | Billing Foundations (Calgary)
🏢 Intello Technologies
📍 Calgary