About the roleThe concierge focuses on redefining the residential rental experience by providing bespoke services, unique community programming, and outstanding customer service. The concierge anticipates the needs of residents and guests, offers personalized services, and acts as an ambassador for the community and leadership team.ResponsibilitiesFacilitate arrival and departure of LIV Extended Stay guests.Assist guests in making LIV Extended Stay reservations.Promote and secure bookings for optional services (Housekeeping, Dog Walks, Pet Vacations, Dry Cleaning, Fitness Classes, and more).Complete dog walks and pet home visits as scheduled.Promote and secure reservations of common amenity spaces for private resident events.Help facilitate private events.Provide access control services to keep the community secure.Manage the reception and storage of parcels and deliveries to residents.Maintain a work environment of cleanliness and organization.Assure prompt and positive action on all resident questions and suggestions, with follow up to inquiries regarding services and community issues.Acknowledge and greet all residents and guests with utmost courtesy and urgency.Use a high degree of creativity in meeting the individual needs of residents.Operate independently with minimal supervision.Use professional telephone etiquette in handling resident requests, with utmost discretion.Resolve residents’ complaints through a win/win solution.Assist in coordinating residents’ move-in and move-out.Provide administrative support.Maintain logs and all applicable data sheets.Implement recycling or other related cost-saving environmental programs.Provide updates to corporate systems.Perform other related duties as required.QualificationsMinimum two years of prior hospitality experience.Higher education or vocational training specializing in the hospitality industry desired.Positive geographic knowledge of the surrounding area.Must be able to communicate in English, both spoken and written; a second languageis desirable.Comfortable working with animals.Ability to apply common sense understanding to carry out instructions.Ability to read and interpret documents such as operating and procedural manuals.Strong organizational, decision-making and interpersonal skills.Detail-oriented while maintaining thorough follow-through.Multi-task and work well under pressure.Use independent judgment to handle any customer service matters in a satisfactory manner.Proficient with computer applications and corporate systems.Ability to lift up to 20 pounds.Maintain a professional appearance, including clean uniforms with name tags.Open to working between all Aspire properties: LIV Apartments, 360 Laurier, West 236, The Slayte.Available evenings and weekends.The approximate salary range for this role is $21-23 per hour. Final compensation will be determined based on a variety of factors, including skills, experience, educational attainment, professional designations, internal equity, and other job-related requirements. We recognize that individuals bring different skill sets, strengths, and career experiences, and we encourage candidates at all stages of their career to apply.This role is based in our offices five days a week, giving you the opportunity to work closely with your colleagues, learn from experienced professionals, and grow in a highly engaged team environment.We are committed to diversity in our workforce and are proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications,



without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] with your accessibility request. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.We are committed to ensuring a fair and transparent recruitment process. We sometimes use artificial intelligence (AI) tools in the initial step of the recruitment process to find candidates and compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.Only selected candidates will be contacted. No phone calls please.We appreciate your interest in exploring this career opportunity with CLV Group!#J-18808-Ljbffr

📌 Concierge (Varennes)
🏢 Aramark
📍 Varennes