Select how often (in days) to receive an alert: Job Information

Job Title:Health Compliance Officer

Job Requisition ID:86158

Ministry:Assisted Living and Social Services

Location: Red Deer (1), Edmonton (1) and Calgary (2)

Full or Part-Time: Full-time

Hours of Work:36.25hours per week

Permanent/Temporary/Wage: 4 Temporary positions

Scope: Open

Closing Date:August 6, 2026

Classification: Medical and Health 4 (066MHA)

Salary: $3,711.12 to $4,726.90 bi-weekly ($96,860 to $123,372 /year) The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social-based programs. For more information about ALSS, visit our website: https://www.alberta.ca/assisted-living-and-social-services .

The Continuing Care

Division supports the delivery of high-quality continuing care services across Alberta by providing strategic leadership, oversight, and evidence-informed policy and operational support. As the continuing care sector evolves through health system transformation, home and community care expansion, workforce initiatives, and ongoing modernization efforts, accurate, reliable, and timely information is critical to informed decision-making. Are you passionate about protecting the health, safety, and well-being of Albertans receiving continuing care services?

The Continuing Care Homes Compliance

Unit is seeking a dedicated and highly skilled Health Compliance Officer (HCO) to join a dynamic regulatory team responsible for ensuring continuing care homes across Alberta deliver safe, high-quality care in accordance with provincial legislation and standards. This role offers a unique opportunity to make a meaningful impact on Alberta's continuing care system through independent regulatory oversight, evidence-based decision-making, and collaborative engagement with operators and stakeholders across the province.

Role Responsibilities

Reporting to the Manager, Continuing Care Homes Inspection Program, the Health Compliance Officer is a critical regulatory position responsible for independently conducting routine inspections, complaint investigations, incident follow-up activities, and other compliance monitoring functions. As a designated inspector under the Continuing Care Act, you will play a vital role in assessing compliance with the Continuing Care Act, associated regulations, and the Continuing Care Health Service Standards (CCHSS) to help ensure residents receive safe, quality care and that their rights are protected.

Your responsibilities in this role will include, but will not be limited to:

Compliance Monitoring and Inspection

As a designated inspector, you will:

- Monitor and enforce compliance with the Continuing Care Act and Regulations, including Continuing Care Health Service Standards.
- Conduct comprehensive onsite inspections of continuing care homes to assess legislative and regulatory compliance.
- Evaluate care environments, review clinical and operational documentation, assess care plans, and examine service delivery practices.
- Complete risk-based inspections to identify areas of non-compliance and potential risks to residents.
- Investigate complaints received from residents, families, operators, staff, and other stakeholders.
- Review and investigate Duty to Notify reports, including responsible incidents, resident safety concerns,



significant events, and operational disruptions.
- Assess whether appropriate actions have been taken by operators to mitigate risks and address identified issues.
- Prepare detailed, objective, and defensible inspection and investigation reports that support regulatory decision-making and corrective actions. Recommend and support appropriate compliance and enforcement responses to address non-compliance.

Clinical

Expertise and Technical Guidance

In this role, you will:

- Apply clinical knowledge and professional expertise to assess whether care delivery meets legislative, regulatory, and quality standards.
- Evaluate areas such as resident care, service quality, infection prevention and control practices, risk management, and operational processes.
- Act as a subject matter expert on the Continuing Care Act and Regulations, including Continuing Care Health Service Standards.
- Provide regulatory interpretation and technical guidance to operators, stakeholders, and colleagues.
- Contribute operational expertise and frontline inspection experience to inform policy development, standards implementation, inspection practices, and educational resources.
- Participate in branch committees, working groups, and special projects related to regulatory oversight, quality improvement, and compliance monitoring.
- Support complaint inspections and investigations by objectively assessing concerns, documenting findings, and determining compliance outcomes.

Stakeholder

Engagement and Support

You will build and maintain effective relationships by:

- Working collaboratively with continuing care operators to support understanding and compliance with legislative requirements.
- Communicating inspection findings and regulatory expectations clearly and professionally.
- Supporting the development and implementation of corrective action plans to address identified compliance concerns.
- Engaging with residents, families, healthcare professionals, government partners, and other stakeholders throughout the inspection process.
- Promoting a collaborative approach that balances regulatory oversight with education and quality improvement.
- Contributing to consistent application of regulatory requirements across Alberta's continuing care sector. Documentation and Reporting:

You will be responsible for:

- Maintaining accurate, comprehensive, and defensible records of inspections, investigations, findings, and compliance actions.
- Preparing detailed inspection reports that support regulatory decisions and enforcement activities.
- Ensuring documentation aligns with branch operational policies, procedures, and inspection standards.
- Identifying emerging risks, trends, and compliance issues and reporting these to leadership.
- Supporting the development and refinement of compliance monitoring tools, inspection protocols, and guidance materials.
- Providing updates and recommendations to management regarding compliance activities and enforcement outcomes.

Continuous

Improvement and Professional Development:

As part of a culture of excellence, you will:

- Stay current on legislative changes, regulatory requirements, industry trends, and best practices in compliance monitoring and continuing care.




- Identify opportunities to enhance inspection processes, compliance monitoring activities, and regulatory effectiveness.
- Evaluate the effectiveness of enforcement actions and recommend process improvements where appropriate.
- Support the orientation, training, and development of new compliance officers and service providers.
- Contribute to educational initiatives, training sessions, and resource development that promote regulatory compliance and quality care.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

- Systems Thinking: As a Health Compliance Officer, you will integrate broader health system trends, legislative requirements, emerging risks, and stakeholder perspectives into planning and decision-making. You will assess how operational issues, regulatory requirements, and the political environment impact compliance activities while supporting the vision and goals of the Continuing Care Division. Success in this role requires the ability to anticipate challenges, evaluate risks, and address barriers that may affect quality care, resident safety, and regulatory outcomes.
- Creative Problem Solving: You will use critical thinking and diverse perspectives to investigate complex compliance issues, identify root causes, and develop practical solutions. This includes assessing risks, interpreting legislation, evaluating evidence from multiple sources, and recommending effective corrective actions. The role requires collaboration with operators, residents, families, healthcare professionals, and government partners to improve systems, promote quality care, and achieve sustainable compliance outcomes.
- Agility: Working in a dynamic regulatory environment, you must be able to respond effectively to emerging risks, complaints, incidents, and changing priorities. You will demonstrate flexibility, resilience, and sound judgment while adapting to evolving legislative requirements and operational needs. The successful candidate will foster a proactive approach to compliance monitoring, anticipate obstacles, and lead change initiatives that support continuous improvement across Alberta's continuing care system.
- Build Collaborative Environments: This role requires building and maintaining strong relationships with continuing care operators, residents, families, healthcare professionals, and government partners. You will facilitate open communication, promote collaboration, and work proactively to resolve issues and reduce conflict. By creating an environment of trust, fairness, and accountability, you will support shared solutions that strengthen compliance, quality care, and resident safety.
- Drive for Results: You will be accountable for achieving regulatory outcomes that protect the health, safety, and well-being of continuing care residents. This includes proactively identifying risks, removing barriers to compliance, conducting thorough inspections and investigations, and ensuring timely follow-up on identified issues.

The Health Compliance

Officer must uphold legislative principles, make evidence-based decisions, and align actions with the broader mission of the Continuing Care Division while maintaining objectivity, transparency, and accountability.

Qualifications Minimum Recruitment StandardsA bachelor’s degree in nursing, social work and gerontology, or related field, plus a minimum of four

📌 Health Compliance Officer (Red Deer)
🏢 Government of Alberta
📍 Red Deer