Enhance the housing services at your local council as a Housing Assistant. Deliver exceptional customer care while managing tenancies and administrative tasks in this office-based position. As a Housing Assistant, you'll provide vital support to the Housing Management Team.

Engage with customers through various channels, process payments, and assist with reletting empty properties. This role demands strong organizational and communication skills, with a focus on improving customer satisfaction during a 6-month contract. Key Responsibilities:

- Respond to customer enquiries via phone, email, and in person
- Update housing records and process tenancy changes
- Support new lettings and void properties
- Process payments and manage invoices
- Maintain accurate electronic and paper records Requirements:
- Minimum of 3 GCSEs including English and Maths
- Housing qualification or working towards one (desirable)
- Robust IT skills in Microsoft Office
- Good telephone manner and communication skills
- Organised and solution-focused mindset Embark on a fulfilling role that combines customer service and administration in housing management.

📌 Housing Assistant - Customer Support Role (Grand Bay-Westfield)
🏢 Carrington Blake Recruitment
📍 Grand Bay-Westfield