Shape the future of claims servicing with Allianz as a Claims Delivery Management Lead in Cambridge, Ontario. Oversee operations and develop high-performing teams while ensuring quality and customer-focused results. This hybrid role requires a seasoned leader with 5-7 years in claims management.

You will need robust operational acumen, outstanding communication skills, and a passion for fostering a positive culture. Drive excellence through effective coaching and innovative process improvements in a high-volume claims environment. Key Responsibilities:

- Translate strategy into measurable operational plans
- Coach Claims Managers and build leadership pipelines
- Ensure workload balancing and productivity goal achievement
- Champion a customer-centric culture for improved satisfaction
- Monitor KPIs and implement corrective actions Requirements:
- Bachelor's degree or equivalent experience
- 5-7 years in claims management, with leadership experience
- Proven track record in managing inventory effectively
- Solid analytical and problem-solving skills
- Proficient in MS Office 365, especially Excel Lead with operational excellence and foster a high-performance culture within Allianz's Claims Department.

📌 Hybrid Claims Delivery Management Lead (Cambridge)
🏢 Allianz
📍 Cambridge