Elevate your customer service skills with OTIP Group of Companies as a hybrid Customer Service Representative in Wetaskiwin, AB. Respond to inquiries, resolve issues, and enhance member satisfaction daily. As an integral part of the OTIP team, you will play a vital role in directly addressing clients' needs.

This hybrid position requires at least three years of experience in personal insurance, as well as exceptional communication and problem-solving skills. Support clients through various channels and maintain confidentiality while providing quality service. Key Responsibilities:

- Direct phone inquiries and written requests efficiently
- Resolve product and service-related issues proactively
- File insurance transaction documents and update manuals
- Complete endorsements, renewals, and cancellations as needed
- Attract potential clients and meet sales objectives Requirements:
- AIC license required
- Minimum three years in personal lines insurance
- Fluency in French is mandatory
- Robust organizational and time management skills
- Knowledge of TAM and Portal is beneficial Utilize your insurance expertise to enhance customer satisfaction and contribute to OTIP’s mission in Wetaskiwin.

📌 Hybrid Customer Service Representative in Wetaskiwin
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Wetaskiwin