Elevate customer support as a Hybrid Support Engineer with Check Point, offering technical assistance and expertise on installations and troubleshooting across the US and Canada. This position requires two days in-office work each week. As a successful candidate, you will have 5-8 years of networking and Internet Security experience.

You will apply your knowledge of Check Point products while interacting with clients and providing technical solutions. Collaborating with a close-knit team, your technical and business communication skills will shine as you manage customer expectations and address issues efficiently. Key Responsibilities:

- Support customer installations and provide technical guidance
- Analyze and troubleshoot Check Point product issues




- Ensure effective communication with clients on expectations
- Write documentation and educate clients on best practices
- Travel as needed to customer sites throughout North America Requirements:
- 5-8 years in relevant networking and security
- Solid understanding of Check Point products
- Proficient in RHEL and associated technologies
- Robust VPN and OSI model familiarity
- Experience with troubleshooting tools like Wireshark Leverage your technical acumen and improve the client experience at Check Point.

📌 Hybrid Support Engineer Role at Check Point (Ottawa)
🏢 Check-Point-Software-Technologies-2
📍 Ottawa