Company Overview Unicity is dedicated to developing creative science based products and programs that promote metabolic health and improve the quality of life for people everywhere For over 30 years Unicity has been dedicated to developing high quality products that contain the vital nutrients your body needs With the proper process cutting edge technology and a mission to Make Life Better Unicity is paving the way for a better tomorrow Key Responsibilities Provide accurate information about products and services to customers addressing and resolving any issuesManage and maintain customer accounts with up to date informationResolve product or service complaints by identifying issues determining causes selecting the best solutions and ensuring follow up for resolutionProcess and fulfill customer orders including overnight order batchesSupport team efforts to meet departmental goals and KPIsQualifications Minimum of 1 year of customer service experience Strong knowledge of the local marketExcellent communication problem solving and decision making skillsAbility to meet and adhere to KPI standardsProficient in data analysis and interpretationStrong multitasking skills with the ability to foster positive working relationships

📌 In-person Customer Service Agent (Canada)
🏢 Unicity USA
📍 Canada