Inside Sales/Customer Support- Summer Contract

Job Category: Ontario

Requisition Number: INSID010031

Thunder Bay, ON P7B6M4, CAN

Description

The Opportunity

Obtaining and up-selling parts, creating customer satisfaction and adding value to the customer’s buying experience. Shipping and Receiving.

The Role

- Develop and maintain confidential client information utilizing Wajax’s CRM software.

- Manages Customer Satisfaction with all existing customers by delivering the utmost in customer service.

- Determine customer requirements and expectations to recommend specific products and solutions.

- Shipping/Receiving

- Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.

The Candidate

- Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.

- Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.

- Responsible and adaptable

- Results-oriented and willingness to always offer superior service

- Demonstrated skills in planning and organization of work

- Positive team spirit

Benefits

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development,



as well as some unique additional perks.

- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.

- Wajax led e-learning, and product training through industry leading manufacturers.

- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.

- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.

- Award-Winning Health and Wellness Program.

EEO Statement

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

Compensation

Base pay $60,000.00-75,000.00 per annum plus quarterly Bonus Plan. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

📌 Inside Sales/Customer Support- Summer Contract (Thunder Bay)
🏢 Wajax
📍 Thunder Bay